RTP EMS Print

SDSS completes system review and transfer of support of RTP Environmental Monitoring System.

1. System fully reviewed and performance and 20+ performance and related issues/errors reported.

2. iFix .H04 and .H24 historical data imported into the Enterprise Storage System while maintaining its validated status

3. Increased reporting performance -  50 fold (optimising of database queries). 20 minutes reports now taking less than 20 seconds.

4. All other errors fixed or solutions put in place.

5. RTP awarded 24-7 support contract to SDSS

6. 24-7 automatic monitoring system put in place to page or SMS on Call Engineer(s) in the event of Server, Operating System, Data Capture and other related failures